Video Guides
This section includes several video guides about how you can activate your Tradeshift account and get started on the platform.
How to activate your Tradeshift account
This video demonstrates how you can activate your Tradeshift account from the invitation email sent by your Buyer. If you are not the correct person from your company to receive this link, you can do the following: Forward the link to the correct con ...
How to create and send an invoice
The below video will take you through the process of creating an invoice on Tradeshift. Please note that some suppliers require Purchase Orders (POs) in order to invoice their Buyers. As such, some suppliers may receive an error message when trying t ...
How to view a Buyer`s invoicing requirements
Your Buyer has certain invoicing requirements that ensure your documents will get through to them. These are called validation rules or Business Firewall Rules (BFR). You can find all of this information, and many more, on your Buyer's dedicated Land ...
How to invoice against a Purchase Order (PO flip)
The below video will demonstrate how you can invoice your Buyer against a Purchase Order, a process also known as PO flip. Oh no! It looks like your browser does not support the video tag. ...
How to view your documents (Document Manager app)
The Document Manager app is a powerful tool that gathers all of your documents in one place. Learn how to use it to view your documents from the below video: Oh no! It looks like your browser does not support the video tag. ...
How to raise a support ticket
If you have any issues with using the platform after reading the information available on your customer's Landing Page and the Knowledge Base, you can contact Tradeshift Support. Here is how you can open a support ticket: Please note that you should ...
How to view documents prior to using Tradeshift
If you are a Seller using Tradeshift, watch the below video to learn how you can view your documents on Tradeshift: Oh no! It looks like your browser does not support the video tag. ...
How to automate your invoicing through integration with Tradeshift
You can automate your invoicing process by integrating your ERP system with Tradeshift. You can do so via the FTPS and SFTP file transfer protocols, or via API. The below video presents an overview of how you can integrate with Tradeshift: Oh no! It ...
How to access your user and notification settings
Your user settings, such as your email address and platform language, can be accessed by clicking on the icon with your initials at the bottom of the navigation bar. You can also access and customize your user notifications from the same page. These ...
Matching 2.0 - Credit note handling process flow
This video will give an overview of the Matching 2.0 handling of credit notes. Oh no! It looks like your browser does not support the video tag. ...
Matching 2.0 - Invoice process flow
This video gives an overview of the Matching 2.0 process. Please note that this is only applicable for customers who have it enabled. Oh no! It looks like your browser does not support the video tag. ...
Pay - Partial Purchase Order (PO) flip
This video gives an overview of how you can do a partial PO flip within Tradeshift Pay. Oh no! It looks like your browser does not support the video tag. ...
How to add team members to your account
If you have been listed as an email contact for your account, but are not responsible for doing business with your Buyer, then you can easily add the team members that are. Click here to learn how you can add more users to your account or watch the v ...